Administration
This is the user settings section of the
Transcend software app.
#userprofile
#settings
#variants
Role
Heuristic design reviews
Information Architecture
Visual design
Product manager, Jesse Herlitz
Deliverables
Interactive Prototypes
Walkthrough demos
DS components
Duration
1½ month
Customer problems & Project overview
The first version of Transcend's admin dashboard was built and designed by engineers, so we had a number of usability issues that went unaddressed for some time until the product design team was built.
The administration section of Transcend is where users are managed and invited on the platform, and the experience needed a facelift.
What did I learn?
As this was my first Product design project, the process was very much of me absorbing and synthesizing existing knowledge.
First off, I spent some time studying the old design files. Doing this really helped, as it helped build a pattern recognition, as our design system wasn't fully matured
Converted low fi stakeholder decisions into functional prototypes while getting to apply Figma concepts like variants & translating them into hover states
User journey map 1 : Admin/Account manager wants to
✅ Add/invite a new user
User journey map 2 : Admin wants to
✅ Add new team
✅ Edit existing team
✅ Edit team scope
User journey map 3 : Admin needs acess to
✅ Switch organizations
✅ Account profile settings
✅ Organization profile settings and Sign-on details
Plan & Billing tab - After/Before aggregated customers feedback
Solutions & impact overview
These design patterns were reused and adopted throughout the platform. This helped us lay a very solid foundation for many subsequent designs. It was a good exercise in creating design patterns that are reusable and test them on low-stakes functionality with users.
How would I do things differently next time?
✅ Migrate early from base component model of building design patterns to using variants. the latter prevents endless nestings, is a better alternative to the previously clunky way Figma handled states and in overall buys time
✅ Asides this, nothing. I was off to a good start.
© November 2024