Assessments
This B2B SaaS product enables large companies like Flickr,
Bolt build Products compliant with US state privacy laws
#inputfields
#variants
#templatedesign
Role
Research synthesis
Visual design
Product manager, Jesse Herlitz
Deliverables
Interactive Prototypes
Walkthrough demos
DS Components
Duration
4 months
Customer problems & Project overview
How do you convert a laborious manual form filling activity into an exciting and seamless task like Typeform/Googleform?
In order to build a new product in large B2B/B2C companies, you have to do a Data Privacy Impact Assessment. This is one of the Data processing assessments to be made when dealing with personal data, and is to be submitted to the state Attorney-General.
We uncovered these user pain points:
It's a laborious process riddled with operational friction
The problem of ambiguity as each organization has different data processing needs.
What did I learn?
Providing an answer to these questions involved giving the users these capabilities:
A Template editor/designer
A Customer data request management portal
An Assessments library
How the solutions performed
Transcend can now pre-populate templates with relevant metadata from the customer's Data Inventory map, accelerating their workflows and simplifying privacy compliance.
The Template editor → Admin lands here when they create
a new template. They can:
✅ Switch between Create and Preview modes. Preview mode is what will customer will
see when the form link is opened
✅ Set Question types for customers, and Placeholder suggestions
Editor elements: Multiple choice & file upload question types
Editor elements: Table question type
Editor elements: navigation components
Editor elements: Paragraph and short question types
References
Solution & Impact overview
Transcend can now pre-populate templates with relevant metadata from the customer's Data Inventory map, accelerating their workflows and simplifying privacy compliance.